- Services & Support
Services & Support
Asset & Fleet GPS offers the following Returns Policy: We work hand in hand with customers to help them make the appropriate selection. If you’re unsure of something‚ by all means, ask before making the purchase. Returns for preference related reasons are permissible within the first 14 days following purchase and are subject to a 20% restocking fee. If you are sent the wrong part or accessory in error, we will refund your return shipping costs and once received replace it with the correct item at no additional charge to you. Beyond that, returns past the initial 14 day period are only permitted for defective items which will be replaced with identical item(s) in proper working order. A return label will be provided for defective items and once received, replacements with be sent. Items needing replacement immediately must be purchased and once defective items are received, a refund will be issued. Asset & Fleet GPS offers no warranty in addition to the manufacturers’ limited warranty, which is generally 1 year on OEM products. Please inquire directly to Asset & Fleet GPS with any warranty related concerns or questions.
All shipments come with tracking and/or delivery confirmation. Once we ship we will automatically send an email to the customer. Any fragile and/or valuable item will be insured against damage or loss by the shipping carrier.